This guide will show you how to take your sweepstakes and integrate it with ActiveCampaign so that you can start sending names and email addresses right into any ActiveCampaign list.

1) Connect to ActiveCampaign

When setting up your sweepstakes, go to the Connect Email Service section and click on ActiveCampaign.

2) Input Credentials

In order to get your API Key and URL, login to your ActiveCampaign account and go to My Settings > Developer

Add your ActiveCampaign API Key and your ActiveCampaign URL into the fields.

3) Choose a list

Once you successfully input your credentials and click the connect button, we will reveal your ActiveCampaign lists. Simply choose a list from the dropdown menu and click connect.

4) You're connected

That's it, you're all set. Your sweepstakes is now connected to your ActiveCampaign account, and we will send any names and email addresses right into that ActiveCampaign list.

Troubleshooting

If you have connected your sweepstakes to ActiveCamapign and email addresses are not being added to your list, these are the most common reasons as to why:

Email already in ActiveCampaign list
The email address entered into the sweepstakes may already be in your ActiveCampaign list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the sweepstakes has already been entered into the sweepstakes previously, so therefore it is not passed to ActiveCampaign. This can happen if you set up your ActiveCampaign integration after you have already entered the sweepstakes.
User did not opt-in
The user did not click the link in their double opt-in confirmation email that was sent to them. If they don't click that link, they won't be added to your list.
Delay in reporting
ActiveCampaign is having a delay in reporting. Try checking again in a few hours.

We're here to help

Still having trouble with connecting to ActiveCampaign? Simply click the support or live chat icon to get in touch with us.